Privacy Policy
Your privacy matters to us. This policy explains how Clockwbzvs collects, uses, and protects your personal information when you engage with our negotiation training programs.
Last Updated: January 15, 2025
Information We Collect
Types of Personal Data
Contact Information
Name, email address, phone number, mailing address
Professional Information
Job title, company name, industry, years of experience in real estate or related fields
Learning Progress Data
Course completion rates, assessment scores, participation in training modules
Technical Information
IP address, browser type, device information, website usage patterns
We collect this information when you register for our programs, complete contact forms, participate in assessments, or interact with our website. All data collection follows Canadian privacy legislation including PIPEDA (Personal Information Protection and Electronic Documents Act).
How We Use Your Information
- Deliver negotiation training programs and educational content tailored to your learning needs
- Track your progress through course modules and provide personalized feedback
- Send program updates, schedules, and relevant educational resources
- Improve our training methods based on participant feedback and performance data
- Comply with legal requirements and maintain accurate records for educational purposes
- Provide technical support and respond to your inquiries about our services
We base our processing on legitimate interests in providing quality education, contractual necessity for program delivery, and your consent where required. We never sell your personal information to third parties.
Data Sharing and Third Parties
Limited Sharing Circumstances
We may share your information only in these specific situations:
- Educational platform providers who host our online training modules (under strict data processing agreements)
- Payment processors for course registration and fee collection (they receive only necessary payment information)
- Email service providers for program communications (subject to confidentiality agreements)
- Legal authorities when required by Canadian law or to protect our rights and safety
All third-party providers we work with must meet Canadian privacy standards and sign agreements ensuring your data receives the same protection we provide.
Your Privacy Rights Under Canadian Law
Access Right
Request a copy of all personal information we hold about you, including how we use it and who we share it with.
Correction Right
Ask us to correct any inaccurate or incomplete personal information in our records.
Deletion Right
Request deletion of your personal data when it's no longer needed for legitimate business purposes.
Portability Right
Receive your personal data in a structured format for transfer to another service provider.
Withdrawal of Consent
Withdraw consent for marketing communications or optional data processing at any time.
Complaint Right
File a complaint with the Privacy Commissioner of Canada if you believe we've mishandled your data.
To exercise any of these rights, contact our privacy officer at info@clockwbzvs.world. We'll respond within 30 days and may need to verify your identity before processing your request.
Data Security Measures
We protect your personal information through multiple security layers designed to prevent unauthorized access, disclosure, or misuse.
Technical Safeguards
- SSL/TLS encryption for all data transmission between your device and our servers
- Encrypted storage of sensitive information using industry-standard algorithms
- Regular security audits and vulnerability assessments of our systems
- Multi-factor authentication for staff accessing personal data
- Automatic session timeouts and secure password requirements
Administrative Safeguards
Our team receives privacy training and follows strict access controls. Only employees who need personal data to perform their job duties can access it. We maintain detailed logs of who accesses what information and when.
Data Retention Schedule
We keep your personal information only as long as necessary for the purposes we collected it. Here are our standard retention periods:
| Data Type | Retention Period | Reason |
|---|---|---|
| Course registration data | 7 years after program completion | Educational record requirements, tax compliance |
| Payment information | 7 years after transaction | Financial record requirements, audit purposes |
| Learning progress data | 5 years after course completion | Program improvement analysis, certification verification |
| Marketing communications | Until consent withdrawal | Ongoing marketing with your permission |
| Website usage data | 2 years | Site optimization, security monitoring |
After these periods, we securely delete or anonymize your data. Some information may be kept longer if required by law or for legal proceedings.
Cookies and Website Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how you use our site.
Types of Cookies We Use
- Essential cookies: Required for basic website functions like security and account access
- Analytics cookies: Help us understand which pages are most useful and how to improve our site
- Preference cookies: Remember your settings and choices for future visits
- Marketing cookies: Used to deliver relevant content and track the effectiveness of our advertising
You can control cookie settings through your browser preferences. Blocking some cookies may affect your ability to use certain features of our website.
International Data Transfers
While we primarily store and process data within Canada, some of our service providers may be located in other countries, including the United States.
Cross-Border Transfer Protections
When we transfer your data outside Canada, we ensure adequate protection through contractual safeguards, adequacy decisions, or other legal mechanisms approved under Canadian privacy law. You can request details about specific transfers by contacting us.
We carefully vet international service providers to ensure they maintain privacy standards comparable to Canadian requirements.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through:
- Email notification to registered users
- Prominent notice on our website homepage
- Updated "Last Modified" date at the top of this policy
We encourage you to review this policy periodically. Continued use of our services after changes indicates your acceptance of the updated privacy practices.
Privacy Questions and Contact Information
If you have questions about this privacy policy or want to exercise your privacy rights, please contact our privacy officer:
Clockwbzvs Privacy Officer
134 Eileen Stubbs Ave, Dartmouth, NS B3B 2C4,
Canada
Phone: +1 (450) 533-6071
Email: info@clockwbzvs.world
We aim to respond to all privacy inquiries within 30 days. For urgent matters, please call our main number and ask to speak with our privacy officer.